The NZ Government have made a conserted effort to lead by example with social medias. They have established a site, New Zealand Government Web Standards (http://www.webstandards.govt.nz) which they share and guide public servants through. The latest one of interest I have found here is the Social Media Moinitoring directions they have uploaded - http://www.webstandards.govt.nz/implementing-social-media-monitoring/#case |